Nicole Michelle Maternity Return Policy

 

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, please let us know.  As of January 2015, Purchases in the following categories are NOT available for refund and may be returned for exchange or merchandise credit only:

  • Maternity Formal Gowns
  • Maternity Swimwea

 

Returns are only accepted providing the items are unworn, in a resalable condition, with all tags attached.
Please ensure any unwanted item(s) are returned within 10 days of receipt.

Items are available for exchange or store credit only.  Items returned more than seven days after the purchase date will be in the form of a merchandise credit redeemable with your next purchase.  No return will be accepted  after 14 days from purchase date.

How to Return/Exchange:

All returns must have an RA# assigned in order to be processed. To obtain an RA#, email us at customerservice@nicolematernity.com or call us at 1-855-432-5002. The RA# must be written on the outside of the return package and on the return form included with your invoice.

If you are unable to locate your Return and Exchange Form, a printable return and exchange form is available.

Please fill out the return section of the form completely and enclose it with the item(s) you are returning. Be sure to indicate if you would prefer to receive a refund, or make an exchange for another size, color or item. If you are exchanging merchandise, please fill out the exchange portion at the bottom of the form.

Shipping and handling charges are not refundable.

INTERNATIONAL SHIPPING: Nicole Michelle Maternity is not resposible for customs, duties and taxes of customers ship to country. Customer is resposible for all customs, duties and taxes associated and with their order and charged by their country,

Return Address:

Please send your package, including your return and exchange form, via a prepaid, insured, traceable method to ensure a safe and documented delivery.

Nicole Michelle Maternity, Inc Attn: Returns Department

220 Alternate 19 North

Palm Harbor, FL 34683

 

Please Note:

  • Shipping and handling charges are not refundable.
  • Special offers may be subject to reduction by a return/exchange or cancellation.
  • Returns are processed within 7-10 working days from when they arrive back to the warehouse.  Once the refund has been processed any funds due should appear on your bank statement within 7-14 working days (Please note that refund times are dictated by the card issuers and are outside our control).

 



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